At Men Boots, customer satisfaction is our top priority. Please read our refund and return policy carefully before making a purchase.

✅ Return Eligibility

We accept return or refund requests under the following conditions:

  • The product is damaged or defective upon arrival
  • A wrong item was delivered
  • The product was not delivered within the estimated time frame

📸 Proof Required: To process your refund or return, please provide:

  • A clear photo or video of the damaged/wrong item
  • Order number and shipping details

📦 Return Timeframe

  • You must request a return or refund within 7 days of receiving your order.
  • Any requests after 7 days may not be accepted.

🚫 Non-Returnable Items

  • Products damaged due to misuse or personal error
  • Incorrect size or color ordered by the customer (unless wrong item was delivered)

🔁 Refund Method

  • Approved refunds will be issued via your original payment method.
  • Refunds may take 3–7 business days to appear depending on your bank/payment provider.

📬 How to Request a Refund

Please email us at menboots54@gmail.com with the subject “Refund Request – Order #[your order number]”.